CIRCULATION COORDINATOR, FULL-TIME

Do you enjoy providing top-rated customer service? Do you want to be part of an all-star team providing a valuable resource to the community? We have an opening for one full-time Circulation Coordinator at the Cuyahoga Falls Library. The full-time position is scheduled for 37.5 hours per week plus benefits. The shift and hours scheduled is based on the hours we are open and staffing.

The Cuyahoga Falls Library’s mission is to connect people with the world of ideas, information, and imagination by providing access and professional guidance to resources that inform, entertain, and enrich. 

Education/Experience

Bachelor's Degree, Master’s Degree preferred, plus three to five years of progressive library experience.

General Duties

• Receives oral or written direction from Customer Experience Manager and Director.
• Plans work according to the library schedule or standard routine.
• Establishes priority of work tasks.
• Participates in the development of operating policies and procedures.
• Participates through suggestions in the near-term and long-range planning of library services.
• Participates in library special projects as required or as necessary.
• Evaluates circulation operating procedures and makes adjustments as needed to improve efficiency.
• Assigns work to paraprofessional and clerical staff
• Supervises the circulation of the library collection of books and non-book materials.
• Oversees the enrollment of new patrons to the library.
• Provides service, book, and media collection information and advice to new and current patrons.
• Supervises materials reserve system.
• Is aware of all events, programs, and services at the Library and disseminates that information to all Circulation staff members so they can respond to any questions the public may have.
• Supervises the receiving and recording of overdue fines and fees for lost and missing materials.
• Recommends employment, promotion, and retention of departmental members.
• Participates in periodic evaluation of assigned employees.
• Provides training exercises for circulation department employees and monitor performance metrics.
• Reviews and resolves personnel problems within the department.
• Inspects damaged circulation materials, including books, audiovisual items, and equipment.
• Identifies cataloging errors and directs materials to the collection development department.
• Maintains performance and repair of circulation equipment.
• Serves and chairs various library committees.
• Recommends equipment improvements.
• Maintains circulation data and prepares regular statistical reports for the Director and Customer Experience Manager.
• Reports work accomplished to Customer Experience Manager.

Additional Duties

• Performs routine circulation desk duties as necessary.
• Oversees return of books and materials to shelves or storage places.
• Oversees billing and collections operations.

Qualifications

• The skills and knowledge required would be two to four years of increasingly responsible professional library work, preferably with experience in library circulation control work.
• Ability to solve practical problems and deal with concrete variables.
• Ability to supervise, motivate, and coach. Previous Union experience is a plus.
• Knowledge of supervisory methods, including work delegation, scheduling, evaluating performance, and maintaining morale.
• Ability to relate effectively to library patrons and co-workers.
• Ability to prepare clear and concise statistical and narrative reports.

Position Type and Expected Hours of Work

This is a full-time position, 37.5 hours a week. Days and hours of work vary by schedule.   Evening and weekend work will be required. The pay is $18.91/hr.

If you are interested in this exciting opportunity, email: employment@fallslibrary.org or mail to Cuyahoga Falls Library, 2015 Third Street, Cuyahoga Falls, OH 44221 with a cover letter and application.

The Cuyahoga Falls Library offers benefits packages for both full and part-time employees. 

Full-time Benefits

This comprehensive benefits package includes:

• Paid vacation
• Ten paid holidays
• Sick leave
• Personal leave
• Health, dental, and vision insurance
• Library-provided life insurance
• Retirement through the Ohio Public Employees Retirement System (OPERS)
• Ohio Deferred Compensation plan
• Paid OLC membership and a solid commitment to continued professional development. 

Part-time Benefits

This benefits package includes:

• Paid vacation
• Ten paid holidays
• Sick leave
• Personal leave
• Retirement through the Ohio Public Employees Retirement System (OPERS)
• Ohio Deferred Compensation plan
• Optional medical reimbursement up to $350/year

The library’s expansive collection includes books, DVDs, audiobooks, magazines, CDs, eBooks, digital downloads, and more for all ages and interests.

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