Library Assistant II - Full-Time

Do you love the library and our community? We are here each day to inspire and are ready to work together to create a place of reading, learning, creativity, and fun!  We have an opening for one full-time Library Assistant II in Adult Services at the Cuyahoga Falls Library.   The full-time position is scheduled 37.5 hours per week plus benefits.   The pay is $14.40/hour.

Job Overview

• Providing information and reader’s advisory service in person, over the telephone, by email, and by chat.
• Assists and instructs the public in the use of the library’s collection and equipment.
• Demonstrates an interest in and ability to use and troubleshoot technology while helping patrons in the Makerspace and at the information desk.
• Enforces policies and procedures regarding safety, training, and access to the Makerspace.
• Provides consultative technical and training support and services to computer and Makerspace users.
• Assists in creating and executing library programs and events.
• Acts as a mentor by connecting patrons and staff with information, tools, and resources to pursue their passions.
• Assists patrons with various machinery, including 3D printers, die-cut machines, VHS to DVD converter equipment, button makers, etc.

Requirements: A bachelor’s degree from an accredited college or university, basic computer skills, and knowledge, or an equivalent combination of knowledge and experience.

Essential Functions of the Position

• Ability to communicate effectively, orally, and in writing.
• Enthusiastic about excellent customer service for internal and external customers.
• Willingness to explore and research solutions to software and hardware problems as they arise.
• Confidence, experience, and ability to instruct in the use of various forms of technology, including digital devices.
• Cooperative, flexible, optimistic, and positive attitude.
• Performs information desk and Makerspace duties for customers of all ages.
• Work well independently and as a team member.

Core Competencies

• Basic Computer Use/Hardware knowledge
• Problem-Solving
• Communication
• Customer Service

Position Type and Expected Hours of Work

We are looking for a customer-focused self-starter: excellent oral and written communication. The candidate must be excited about the prospect of growing and learning in a changing environment.

The successful candidate will be knowledgeable on library operations, see the big picture and understand when to jump in and help in different areas. Teamwork skills and communication skills are critical.

This position works a variety of daytime, evening, and weekend hours. The pay rate is $14.40.   The position is open until filled. Please submit a resume or application at employment@fallslibrary.org

We are a busy, suburban library looking for an energetic, creative, self-motivated, flexible team member with a passionate commitment to customer service to all customers.

Circulation Clerk - Part-time

Do you enjoy providing top rated customer service? Do you want to be part of an all-star team that is providing a valuable resource to the community?    We have  openings for two part-time Circulation Clerks at the Cuyahoga Falls Library.   The part-time position is scheduled 20-28 hours per week plus some benefits.   The pay is $10.81/hour.

Our Circulation Clerk’s provides excellent customer service, quickly and accurately checking items out and checking them in for library customers.  Other responsibilities include processing and updating confidential customer records; operating and maintaining equipment, including computers, printers, cash registers, security devices, etc.; moving and handling all types of library materials; other duties as assigned.

Some of the job responsibilities are:

• Ability to work competently, courteously, and cheerfully with the public and to establish and maintain effective working relationships with colleagues
• General computer skills
• Effective written and oral communication skills
• Clerical skills, including keyboarding
• Ability to stand at public service counter for long periods of time
• Ability to lift and move books and other library material, transporting materials using a book truck and/or book bin
• Ability to efficiently use a cash register and other business equipment
• Familiarity with Windows and other basic computer software
• Detail-oriented, flexible, enthusiastic
• Dependable, conscientious, self-motivated
• High School graduate or equivalent experience and training

If you are interested in this exciting opportunity email: employment@fallslibrary.org or mail to Cuyahoga Falls Library, 2015 Third Street, Cuyahoga Falls, OH 44221 with a resume or application.